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Guest Paging & Parking
Coastal Resort Hotel
Integrated paging and LPR parking across resort touchpoints to improve check-in, dining, and service delivery.
Context
A coastal resort hotel wanted to improve the guest experience at check-in, dining, and car park with integrated technology across all guest-facing touchpoints.
Challenge
Guests queued at reception and restaurant, car park access was manual, and there was no connected technology across the resort's service points.
Solution
Becas implemented guest paging for the restaurant and reception, LPR-based car park management for guest and visitor vehicles, and push-to-call buttons at the pool and lounge.
Results
- Smoother check-in flow with paging for room readiness
- Automated car park access for registered guests
- Improved dining experience with guest paging
- Push-to-call at pool increased beverage and service orders
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